Privacy Policy

MS Lotteries QLD respects your privacy and complies with the Australian Privacy Principles (APP) under the Commonwealth Privacy Act 1988 (the Act).

We take seriously how we collect, use, protect and exchange or disclose your personal information.
MS Lotteries QLD has developed this Privacy Statement based on the MS Queensland (MSQ) Privacy Policy, as well as detailed procedure that outlines how we manage personal information.

The primary purpose for collecting personal information may be one or more of the following:

  • Promotional activities
  • Information about products and prizes
  • Improving and personalising the supporter experience

Your personal information may also be used for other purposes related to those listed above (secondary purpose), or for another specific purpose for which it was requested and which was advised to you in the collection process. MS Lotteries QLD will only disclose your personal information to third parties where they are required to provide support to MS Lotteries QLD in carrying out its services or are aligned to MS Lotteries QLD.

All data (including personal information) held by MS Lotteries QLD is stored securely and protected from unauthorised access, interference, modification, disclosure and misuse.

MS Lotteries QLD will take all reasonable steps to ensure information is accurate and up-to-date and encourages all supporters to update their information by contacting us on the details provided below.

If you would like to make a request to access your personal information or if you no longer wish to receive direct marketing communications from MS Lotteries QLD you can also contact us on the details below.

How to contact MS Lotteries QLD:
Phone: 1800 060 210
Email: support@msqlotteries.com.au
Address: Ground Floor, 33 Park Rd
Milton QLD 4064
Postal Address: Locked Bag 7
Milton QLD 4064